I couldn’t be more confident to recommend Martha Ledford, a valued partner and respected leader in Association Management. I’ve worked with Martha for the last two decades in a variety of ways as both of our careers have grown. Beginning as her ‘one point of contact’ for landscape services at large 55+ communities she managed and more recently; regional support for the many communities and managers under Martha’s leadership.

Throughout this journey, one thing has remained a constant, Martha’s ability to create lasting trust- based partnerships at every level. Knowing that Martha’s principles, values, processes, and vision will be at the helm, should give anyone a great deal of confidence when partnering with Triad Association Management.

Martha Ledford managed the Stonecrest POA until it was turned over to the residents. Stonecrest is a 2,500-unit DRI located in Marion County, Florida. Things had not gone well for the previous management company with residents. Martha quickly reorganized personnel, policies and procedures, as well as reviewing the compliance with current State Statutes. She made improvements in the day-to-day operation of the Association. This brought consistency and confidence to the residents. I have no hesitation in recommending Martha to manage a Property Owners Associations or Management Company. Please feel free to call me; I will be glad to answer any questions you have.

Triad has been amazing. My community switched to them earlier this year and they have been wonderful. Quick to respond and able to get the answers I need. Madison in the office is always lovely to speak with. And Martha has gone above and beyond in my opinion. I would recommend Triad to anyone looking for a management company that actually still has a human touch.

Right from the first time we met Martha we were impressed with her knowledge and experience she made us feel comfortable and that we were going to be in good hands going forward with our community with TRIAD management.

I was president of our property owners association for four years, and Martha was a life saver for us many times. No matter how long a person is on a board, there is never a time when they feel that they have received the training required to adequately understand all the situations that arise, whether it be financial, vendor, legal, or how to handle a situation that has come up with covenant violations. Martha was always there guiding us to the solutions with tact and knowledge. Without her input I am positive the community would not be stable, solvent position we enjoy today; our bills get paid, we have reserves and the entire board understands how a budget works.

I can't begin to tell you the peace of mind that I have knowing that Triad is handling the management of my communities. It would take me hours to list out all of the ways that they are amazing!!!

Five stars! Very responsive to questions and excellent follow up.

This letter is to recommend Martha Ledford & Triad Association Management for your community management needs. I have partnered with Martha over the last twenty years and after working with many community association managers, Martha is at the top of the list. In forming a partnership with Martha, you will experience her attention to detail, industry knowledge, commitment and professionalism. Her work ethic, values and dedication to her partners would be reason enough to trust Triad Association Management with your community. I value the trust-based partnership that I have developed with Martha among one of the highlights of my career.

I had the pleasure of working directly with Martha Ledford for over 10 years in her capacity as a Senior Executive Leader for our over 1,100 home onsite management team at Fore Ranch Master Association.

During Martha’s tenure with our current management company, she built and led a team that serviced many communities throughout our area. She became well recognized in Fore Ranch as well as many others in the county because of her hands on approach to management. Her knowledge and experience have always been such a huge asset to our association and any association or Manager who had the pleasure of working with Martha. I viewed Martha as a partner in our Association and while she didn’t have a vote at the Board table her input was always a large factor in our decisions.

Ms. Ledford and her staff provided excellent guidance and leadership during our HOA’s transition from its developer managed to a resident managed community. As our HOA’s first president, I worked closely with her. Her knowledge of HOA and Condominium legislation, regulations, rules, procedures, best practices, etc. is extensive and her excellent communication skills helped us set up and run our organization with minimal issues and problems. Her relationships within the HOA support services are priceless. She can always locate an answer or a vendor that could assist us. We never had to “recreate the wheel.” I recommend her services without reservation.

Five Stars! I am very pleased to be working with TRIAD Property Management. The whole staff is great to work with.

Everyone in the industry thinks that they could do things different, in my opinion, Triad is doing that and is extremely successful at it.